For any business making a decision is a process. You are going to go through numerous scenarios to make sure that you are making the best move for your company or position within the company. It is hard to be 100% when you are spending money, i have crossed many companies that have the same problems. “What the _ _ _ _ was i thinking, how come I am locked into a multi-year agreement with a company with inferior support and technology . This is what Vendor Management Service is all about, gathering the right information and assets before making a decision.